Witgang Far East Sows Seeds for Rapid Growth in Asia with NetSuite
Company
Witgang Far East
Location
Hong Kong
Industry
Distribution
Applications Replaced
Salesforce.com, Eastop
Solutions
NetSuite International Financials Inventory Management CRM
“We’re about to post record profits, and I’m convinced a lot of that
is due to the efficiencies that NetSuite has allowed us to take advantage of.” Witgang
Far East
Customer Success
NetSuite provides integrated accounting, inventory management and CRM for the distributor of
fertilizers, water management products and specialty chemicals for golf courses, farming and
other applications.
Witgang Far East leverages NetSuite support for multiple currencies, inventory locations and
languages to efficiently manage and grow its business across China, Vietnam and elsewhere in
Asia.
Distributor is realizing record profits in 2014 after revenue increases of about 65 percent
in the two years since NetSuite went live in 2012.
Witgang has increased customer base to more than 300 businesses across China, Hong Kong and
Vietnam.
Real-time visibility into available inventory across 250 SKUs in four warehouses helps
Witgang Far East respond quickly and accurately to customer inquiries.
NetSuite enables Witgang Far East to run seven separate geographies and three core lines of
business as divisions, enabling seamless consolidation and profitability analysis.
Detailed financial reporting on real-time data enables Witgang to closely monitor each
aspect of its business.
Multi-currency support in NetSuite enables Witgang Far East to seamlessly transact in the
currencies of the U.S., China, Hong Kong and Vietnam.
NetSuite delivers critical multi-lingual capabilities that enable Witgang Far East to do
business in traditional Chinese, simplified Chinese and Vietnamese.
NetSuite purchase ordering enables Witgang to seamlessly order hundreds of tons of product
from about 15 suppliers, including BASF, Bayer and Sygenta.
Ramp-up with marketing automation for promotional emails gives Witgang an additional avenue
to drive further revenue and customer engagement.
Challenges
Witgang Far East lacked essential financial and inventory management capabilities in
Salesforce.com and previous Eastop accounting application.
Company didn’t want to deploy and integrate a third-party ERP solution to work with its
former Salesforce.com CRM system.
Staff resorted to time-consuming Excel reporting that provided little visibility into the
business.
Solution
Selected over MYOB, NetSuite offered integrated ERP and CRM with support for multiple
entities, currencies, languages and warehouses.
NetSuite cloud architecture and web access to vital business information is ideal for
Witgang’s distributed workforce across 12 locations.
Witgang Far East is able to avoid the cost and complexity of in-house systems while gaining
agility for rapid growth.