Slingshot Sports Rides a Growth Wave with NetSuite
Company
Slingshot Sports
Location
Hood River, Ore.
Industry
Manufacturing, Distribution
Applications Replaced
Sage Peachtree
Solutions
ERP NetSuite OneWorld Work Orders and Assemblies NetSuite SuiteCommerce Advanced
CRM Marketing Automation
“The biggest benefit of NetSuite is scalability and how we can grow
so quickly with it. It's leaps and bounds beyond what we could do with our own network and
software.i” Slingshot Sports
Customer Success
NetSuite has supported a two-fold revenue increase since going live in 2007 at the
manufacturer of kiteboards, wakeboards and stand-up paddleboards for watersports
enthusiasts.
Slingshot runs its entire business on NetSuite as a single system of record, including
financials/ERP, manufacturing, B2B ecommerce, CRM and marketing automation.
U.S. manufacturer has grown its number of U.S. retail partners to 450 while expanding sales
through distributors across 54 countries.
NetSuite OneWorld supports a new subsidiary called Moonshine MFG, producing longboard
skateboards, with real-time visibility and financial consolidation.
NetSuite Work Orders and Assemblies helps streamline board production at a
20,000-square-foot manufacturing plant in Bonneville, Wash.
Slingshot has increased its percent of orders through a SuiteCommerce B2B portal to 25% in
just four months, with a 50% to 75% rate expected by 2015.
Real-time visibility into financial, customer, pipeline and inventory information improves
efficiency and promotes data-driven business decisions.
NetSuite Financial Planning, powered by Adaptive Insights, gives Slingshot powerful
budgeting, planning and forecasting capabilities.
NetSuite CRM gives sales representatives a consolidated view of all customer interactions
and account information to improve sales effectiveness.
NetSuite case management capabilities enable support staff to accelerate resolution with a
unified record of interactions.
NetSuite marketing automation lets Slingshot engage with customers and prospects to drive
revenue and heighten brand awareness.
Slingshot uses NetSuite to simplify purchasing of components from more than 30 suppliers.
Challenges
Slingshot Sports was outgrowing previous Sage Peachtree solution as business and order
volumes grew.
Previous environment caused delays and unproductive manual work that diverted focus from
growing the business.
Company needed more robust and integrated cross-departmental functionality to achieve
strategic growth objectives.
Solution
Slingshot Sports selected NetSuite as an ideal cloud solution that could handle all core
business processes without the overhead of in-house IT.
SuiteCloud Development Platform has enabled Slingshot Sports to customize its NetSuite
solution to unique requirements.
SuiteCommerce supplies an attractive website and robust B2B self-service portal while also
enabling direct-to-consumer sales.