Saudi Medical Supplier Sustains Its Own Operational Health

Saudi Health Services, one of the leading suppliers of medical equipment in Saudi Arabia, provides government ministries, hospitals and numerous private clinics with ventilators, cardiac monitors, ultrasound machines and hospital furniture. The company’s goals: stay at the forefront of the state-of-the-art medical equipment market so it can supply the latest technologies and excel at managing its own accounting and CRM systems.


Saudi Health Services logo

Company

Saudi Health Services

Location

Jeddah, Kingdom of Saudi Arabia (KSA)

Industry

Medical Supply

EMPLOYEES

44

SYSTEM REPLACED

Sage 200

OTHER SOLUTION CONSIDERED

Microsoft

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld

IMPLEMENTATION PARTNER

Azdan

Location

Kingdom of Saudi Arabia (KSA)


“After using Sage, which only really deals with the accounting side, we wanted a more rounded ERP system with cloud connectivity for finance, CRM and reporting.” Arvin Abella, CFO, Saudi Health Services

Connectivity Cures for Growing Business

Supporting growth and government
Saudi Health Services increased revenues 26% in 2019 and more than doubled profits, posting a 117% jump. Sales of medical supplies are expected to continue climbing in the coming months.
Maintaining close links
The company regularly sends its own engineers to service and maintain the equipment it supplies. It needed a cloud-based system to help them stay in touch remotely using mobile devices—to file reports, check inventory stocks in real time, claim expenses, prepare sales orders and view travel schedules without having to go into the office.
Cutting-edge technologies
NetSuite’s ERP system has brought staff and suppliers closer together, through better reporting and more accurate data on stocks and sales. That has helped secure the company’s objective of bringing cutting-edge medical technology from manufacturers all over the world to the residents of Saudi Arabia.
Supply lifelines
Saudi Health Services currently relies on five medical equipment suppliers. The company plans to double that number over the next year to offer more choice and strengthen its supply chain, thus delivering better health outcomes.
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