PMC Commercial Interiors serves a wide range of organisations in creating productive, efficient and aesthetically-pleasing workspaces. The company determines workplace needs and goals, helps to choose furniture, architectural products and technology, and brings it all together. Originally founded as the Raleigh Office Supply Company in 1945, the business changed hands several times before being purchased by current CEO Harry Chalker.
PMC Commercial Interiors
Morrisville, N.C.
Services, Wholesale/Distribution
100-250
2019 projected: $92 million
140
DDMS Insight and Microsoft Dynamics
Cameleon, Core, eManage
ERP/Financials
CRM
Advanced Inventory
Project Management
SuiteCommerce Advanced
Montreal, QC, Canada
“We work with businesses large and small that care about their facilities and see the connection between workspace and desired results.” Harry Chalker, CEO, PMC Commercial Interiors
“We work with businesses large and small that care about their facilities and see the connection between workspace and desired results.” Harry Chalker, CEO, PMC Commercial Interiors
PMC Commercial Interiors grew rapidly after Chalker took over in 2011, increasing from 20 employees and $22 million in revenue to 91 employees and $44.6 million in revenue by 2015. But even though sales and headcount were exploding, the infrastructure behind the scenes was not keeping up.
Legacy systems required duplicative work, with staff rekeying data up to 12 times into various platforms. Financial segmentation was extremely time-consuming and batch jobs to run processes like the company’s A/R ledger could take up to 24 hours or more. Reporting was completely static with no way to manipulate data.
PMC began searching for an ERP solution in early 2015, choosing NetSuite based on its flexible customizations, integrations with a large partner network and differentiation from competing firms. PMC and NetSuite partner Big Bang ERP rolled out NetSuite in three phases: CRM and financials, orders and inventory, and finally NetSuite’s customer portal.
NetSuite connects seamlessly to PMC’s document management, e-verification, tax compliance and payment processing platforms. There’s no manual data entry and data is available to any team member immediately. PMC can segment customers using predefined paths and the customer portal allows it to focus on larger projects.
PMC Commercial Interiors grew rapidly after Chalker took over in 2011, increasing from 20 employees and $22 million in revenue to 91 employees and $44.6 million in revenue by 2015. But even though sales and headcount were exploding, the infrastructure behind the scenes was not keeping up.
Legacy systems required duplicative work, with staff rekeying data up to 12 times into various platforms. Financial segmentation was extremely time-consuming and batch jobs to run processes like the company’s A/R ledger could take up to 24 hours or more. Reporting was completely static with no way to manipulate data.
With NetSuite as its partner, PMC Commercial Interiors has everything it needs to accelerate its growth plans—a technology foundation to attract talent, a platform that scales and real-time access to data to empower innovation and expansion in its product line.
NetSuite connects seamlessly to PMC’s document management, e-verification, tax compliance and payment processing platforms. There’s no manual data entry and data is available to any team member immediately. PMC can segment customers using predefined paths and the customer portal allows it to focus on larger projects.