NetSuite Helps Education Company Save Money While Growing its Business
Company
Nobel Learning Communities
Location
West Chester, Pa.
Industry
Education
Applications Replaced
Sage Accpac, home-grown applications
Solutions
NetSuite
“We always had the information, but it existed on 150 machines and it
took 2 weeks just to get the schools' numbers. Now, even with our school count up to 190, we can
see it all in one place and in real-time.” Nobel Learning Communities
Customer Success
Saved approximately $200,000 in capital equipment, network, and maintenance costs over an
equivalent server-based system.
Time to implement took just 45 days, compared to a projected implementation for a
server-based system of at least nine months.
The company has now grown to manage 190 schools without adding IT headcount.
Nobel's CFO can now get per-school or aggregated financial reports in two or three mouse
clicks, compared to waiting two weeks previously.
NetSuite's ease of workflow scripting lets non-technical users create custom workflows,
saving the company 1,000 hours of program developer time each year.
One company-written workflow to bill students for field trips or other special events has
reduced the time to create invoices for 150 students from 4.5 hours to just 2.
NetSuite's process automation helped the company implement ACH payment processing, which has
reduced invoice processing time from three days to one day.
Challenges
Innovative education company with complex business model was unable to take advantage of
growth opportunity because of poor business performance.
Nobel managed 150 pre-schools, elementary, and middle schools via limited software, and
without wide-area networking.
Nobel's business software was unable to support the company's complex business model, which
required multiple revenue-recognition accounting methods to handle everything from tuition
payments to payments for special events, such as field trips.
Financial reporting typically lagged two weeks behind because schools had to calculate their
own, complex finances, then FedEx disks to Nobel.
The company needed to upgrade, partly because it planned to add a new online business unit
that would add another layer of financial complexity.
High equipment and network costs, plus long implementation time for more than 150 schools,
ruled out migrating to a conventional server-based IT system.
Solution
Nobel's IT vice president recommended a cloud architecture because of difficulties with
server-based SAP and Microsoft installations in previous companies.
Managers can now use real-time dashboard KPIs to drill into new-student conversion ratios
and other performance metrics for individual schools.