Kavak

Kavak Pioneers a New Way to Buy Cars in Mexico, Brazil and Argentina

Named among Mexico’s “startups of the year 2018,” Kavak is an online platform for buying and selling used cars. Created in 2016 by Venezuelan entrepreneurs, the company aims to offer a safer and more reliable system for carrying out transactions between buyers and sellers while offering support and guarantees. Kavak replaced a homegrown business system for ERP to give its customers a better experience.


Company

Kavak

Location

Mexico City, Mexico

Industry

Automotive

EMPLOYEES

700

REVENUE

$147 Million

SYSTEM REPLACED

In-house software

NUMBER OF COUNTRIES

3

IMPLEMENTATION PARTNER

Netsoft

Location

Mexico

NETSUITE PRODUCTS IMPLEMENTED

NetSuite OneWorld Cloud Service
NetSuite Retail Mid-Market Cloud Service
NetSuite Electronic Invoices Mid-Market Cloud Service
NetSuite Sandbox Environment Cloud Service
NetSuite SuiteCloud Plus Mid-Market Cloud Service
NetSuite Enterprise Tier Cloud Service
NetSuite SuiteAnalytics Cannect Mid-Market Cloud Service
NetSuite Fixed Asset Management Mid-Market Cloud Service


“Our company takes buying and selling cars very seriously. We need the best technology to operate and serve our customers.” Helio Requena, Head of Finance and Performance, Kavak
“Our company takes buying and selling cars very seriously. We need the best technology to operate and serve our customers.” Helio Requena, Head of Finance and Performance, Kavak

Flexibility to Grow


Flexibility to Grow

1

A client every 90 minutes

Every hour and a half, at least one customer buys a car through Kavak. The growth of the firm prompted executives to find a technology platform that was flexible and scalable enough to support operations long-term.

2

Beyond in-house

Kavak has strict quality and price policies. It doesn't work with resellers and only one of three cars they inspect for sale on their platform pass the test. In-house developers supported this system for a few years, but the company needed more centralisation, functionality and financial management simplicity.

3

Customising technology

In partnership with Netsoft, Kavak implemented Oracle NetSuite in order to automate its processes and implement new standards focused on growth. The solution gave Kavak the ability to make custom developments, thus providing a more personalised service to its customers.

4

Supported by the giants

Kavak's success in the Aztec market and its potential to perform in the Mexican market is such that foreign investors, including SoftBank, announced investments in the startup at the end of 2019. Kavak has entered new markets and expanded its operations since, and it will continue to do so with NetSuite.

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