“NetSuite has enabled us to run extremely efficiently so we can focus
on customers and grow the business. Oracle NetSuite Social Impact has been amazing in supporting
our eco-responsible mission.” Eco-Bags
Customer Success
Pioneer in reusable, environmentally responsible bags for shopping, produce and other uses
has grown exponentially since implementing NetSuite in 2004.
A certified B Corporation founded in 1989, Eco-Bags Products, Inc. is supported in its
eco-friendly mission by the Oracle NetSuite Social Impact.
Free and discounted licensing through Oracle NetSuite Social Impact helps Eco-Bags Products
focus on expanding operations and "cleaning up the planet one bag at a time."
NetSuite scalability has supported growth of the ECOBAGS® brand across thousands of retail
partners, including Whole Foods, Nordic Naturals and Walgreens, and more than a dozen
countries in Europe and Asia.
NetSuite has helped Eco-Bags Products streamline and grow its custom work business,
producing custom cuts and graphics for thousands of buyers including Williams-Sonoma, Pepsi,
Staples and others.
NetSuite Site Builder enables password-protected
B2B ecommerce and direct-to-consumer sales, integrated natively with financials, inventory and order management and CRM.
NetSuite's multi-location inventory capabilities provide visibility and control across four
warehouses in New York, Connecticut and California.
Challenges
Incompatibility between QuickBooks and a Mail Order Manager application used by a
fulfillment partner posed problems for inventory and fulfillment.
Eco-Bags Products struggled with manual processes in managing leads, sales orders and
invoicing.
Eco-Bags Products did not want the cost and complexity of installing on-premise ERP software
and servers to handle its growing business.
Solution
NetSuite's cloud business management solution was viewed as ideal in enabling anytime,
anywhere access over Apple Macintosh notebooks.
Oracle NetSuite Social Impact's program offered a donation and discounted licensing to
channel resources into the business mission.
Eco-Bags Products uses an electronic data interchange (EDI) solution from NetSuite partner
B2BGateway to automate transactions with large retail customers.