IT Consultancy Firm Automates Its Own Business

Azdan’s IT consultants have helped hundreds of businesses across the Middle East and Africa with their technology projects, fleet management and accountancy. Alongside its rapid expansion, the firm needed to manage an increasingly complicated project-management engagement. It started using NetSuite’s ERP software to manage its own affairs—and was so impressed with the capabilities that it started to sell and deploy it to clients, too.


Azdan logo

Company

Azdan

Location

Dubai, United Arab Emirates

Industry

IT Consulting

EMPLOYEES

200

REVENUE

$50 million

NUMBER OF COUNTRIES

5

SYSTEM REPLACED

QuickBooks

OTHER SOLUTION CONSIDERED

Acumatica

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld


“Rather than operating multiple systems and huge spreadsheets to keep on top of everything, NetSuite has made it easier to manage a growing international business.” Bishoy Sami, Partner, Managing Consultant, Azdan

IT Consultancy Automates Business

200 customers and counting
The $50 million company provides specialised IT services to more than 200 customers, including local governments, universities and transport groups. It’s regularly called on to support development of website portals and mobile apps. Buoyed by rising demand for cloud computing and automation, Dubai-based Azdan has seen 100% year-on-year growth since 2016 and added offices in Saudi Arabia, Egypt, Rwanda and the UK.
Projects proliferate
However, with the number of projects at any time swelling from a dozen a few years ago to around 40 today, the IT consultancy needed a single ERP solution to handle everything from project management to invoicing to marketing. It chose NetSuite OneWorld to handle the task.
Time saved, communication improved
Whereas it previously took five days to process monthly sales orders, it now takes just two to three hours for invoices to be automatically sent to customers. Communication and reporting have improved, and Azdan’s workforce has access to advanced workflows, constant reminders for project cases and milestones that need to be completed.
New horizons
Azdan plans further expansion abroad, including opening offices in Kuwait and Oman. Using NetSuite, it’s an easier matter to add new subsidiaries and apply uniform processes to achieve efficiencies across the business while adhering to local regulations.
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