SuiteCommerceの利点

シームレスなコマースプラットフォーム

1998年以来のコマース業界のパイオニアとして、eコマースと社内のバックオフィスシステムを結合するeコマースソリューションを初めて提供したのはNetSuiteです。今日、SuiteCommerceは何千というオンラインビジネスを支援しており、会社が成長し、新たな高みに到達する手助けをしています。プロフェッショナルサービス、拡張的なパートナーのエコシステム、専用サポートという支援を受けられるSuiteCommerceは、会社が成功するのに必要なすべてを提供します。

革新的な経験

ブランドを差別化し、顧客の予想を超える、ユニークで、パーソナライズ化され、説得力のあるモバイル・ウェブ・店舗内体験を迅速に生み出す。

SuiteCommerceによって支援される魅力あるオンライン体験を確認: Mystery Ranch Ibex.

  • ブランドで必要とされている体験を設計。顧客応対システムに入力する商品、在庫、顧客、注文データの単一ソースを活用することで、魅力ある顧客獲得・保持の体験を提供。
  • 店舗の変革。オンラインおよび店舗内の購買ジャーニーを統合することで、持続的な購買体験を提供。買い物客を助け、関わるためのツールと情報で販売担当者を支援。
  • あらゆるデバイス。反応が速いウェブのデザインにより、スマートフォン、タブレット、ノートパソコン、デスクトップパソコンの画面にエレガントに表示するような、デバイス間で最適化された、オンラインショッピングの体験を構築することが可能。複数の分散化されたシステムやユーザ体験を維持する必要はなく、手元にあるのはたった1つのプラットフォームのみ。

360° Customer View

Provide consistent and personalized cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across all touchpoints and channels.

  • Truly Know Your Customers. Get a single, cross-channel view of every customer to provide consistent and personalized service, build loyalty, deepen relationships and grow lifetime value.
  • Optimize Customer Engagement. With a central communication hub, deliver timely, relevant, data-driven digital marketing that fuels engagement throughout the customer lifecycle.
  • Customer Lifetime Value. Gain insight into the true profitability of your customers by capturing all interactions and transactions in a single system. Use this data to make more educated decisions on marketing spend and targeting segments that are most profitable.

Intelligent Order Orchestration

Meet customer expectations to buy, fulfill and return goods anywhere while maximizing profitability. It’s easy when you have centralized order management and a single view of inventory across all channels and the supply chain.

Thos. Baker provides an engaging online experience, while optimizing order and inventory management with SuiteCommerce. Watch How.

  • Fulfill Orders Quickly and Effectively. Manage orders from multiple channels—POS, web, call center, mobile, kiosk—all in one place. Customers, suppliers and partners always know exactly what's happening with every order. You’ll process orders faster, satisfy more customers and lower operational costs.
  • Optimize Inventory. Real-time, enterprise-wide inventory visibility, including stores, is key to enabling a buy anywhere, fulfill anywhere experience. You’ll reduce excess inventory, capture lost sales and promote the most profitable products to your customers.
  • Better Manage Suppliers and Stock Levels. Connect global supply and distribution chains to ensure real-time information sharing, better coordination, increased responsiveness and shortened time to market.

Unlimited Expansion

Be ready to respond to opportunities by quickly deploying sites for multiple business models, channels, brands, countries, currencies and languages, all on the same platform.

  • Expand Globally. Run your business around the world from a single platform that supports multiple countries, languages, tax rates and currencies. Easily consolidate multi-subsidiary reporting.
  • Multiple Brands, Multiple Sites. Create and manage multiple websites for individual brands, geographies and business models—all from a single site instance.
  • Support Any Selling Model. Combine business-to-consumer (B2C) and business-to-business (B2B) selling models on a single platform with a dramatically lower investment and no need to maintain separate systems.

Unified Commerce Platform

With a cloud-based infrastructure that unifies business applications and provides a central repository for order management and customer, item and inventory data, create seamless, omnichannel, brand experiences and streamline your business.

Williams-Sonoma powers global omnichannel expansion with SuiteCommerce. Watch How.

  • One Complete Commerce Platform. Eliminate integrations between separate systems with natively unified ecommerce, POS, inventory and order management, marketing, merchandising, customer service and financials.
  • Run Your Business Better. Gain unprecedented, real-time visibility across your business by consolidating fragmented sources of data into a single repository to make informed, timely business decisions.
  • Ultimate Business Agility. Our cloud-based solution provides the flexibility and adaptability needed to keep pace with business, reduce operational costs, increase efficiencies and eliminate the hassles of managing hardware and software.