NetSuite Helps Etailer Nearly Double Shipping Output without Adding Staff

"NetSuite is cloud based, so gives us the capacity to grow into a large company, yet we don't have to worry about supporting it, or even finding network bandwidth, which is a challenge in rural Iowa. For as far as my eye can see, we'll be able to grow with NetSuite."

—Clickstop

Results:

Saving $70,000 per year on IT support over a hosted system
Nearly doubled shipping output without adding staff
Saving 5-10 hours per week by automating order processing
Amazon.com stores integration saving 5-10 hours per week for processing sales
Product profitability reports help Clickstop maximize advertising value
Time to produce custom reports reduced from hours to minutes.

Challenges:

Multi-brand Internet retailer wanted to leverage a market growing as much as 25% annually
Order processing required manual typing and retyping customer information, slowing sales processes and risking errors
Lack of analysis and reporting.

Solution:

Replaced QuickBooks and spreadsheets with NetSuite accounting, CRM, and Ecommerce
NetSuite Partner Ozlink added advanced shipping and logistics management
NetSuite partner Celigo integrated NetSuite with Amazon Stores to automate order processing and confirmation
Multiple website capability lets Clickstop add new acquisitions to its 9 current brands without altering order processing or inventory mgmt. processes.